FAQ
All your questions answered at lq77
Casino games, deposits, withdrawals, and support — everything you want to know about the lq77 platform, all in one place in English.
Simple answers to any question you have, right here
Whether you're new to lq77 or an experienced player, questions can come up at any time. On this page we've provided detailed answers to the most frequently asked questions across four categories: casino and table games, deposit methods, the withdrawal process, and customer support. Every answer is written clearly and directly so you can make decisions quickly and enjoy your experience without interruption.
Casino & Table Games
Teen Patti is a three-card game where players try to build the best hand against the dealer or other players. In Andar Bahar, the dealer reveals one card and you bet on whether the next card of the same rank will land on the "Andar" (left) or "Bahar" (right) side. Both games are available in live dealer format at lq77.
In Roulette, a ball is spun on a rotating wheel and the number or color where it lands is the result. You can place bets on a specific number, a range, red or black, odd or even, and various other options. The European version has one zero (0), while the American version has a double zero (00). Both versions are available at lq77's live casino.
Yes, in live dealer games a professional dealer runs the table from a studio or casino via live video stream. You can watch cards being dealt or the roulette wheel being spun in real time. lq77 offers live tables from Evolution Gaming and Ezugi, with a chat feature included.
lq77's live casino is fully mobile-optimized. You can play on any Android or iOS smartphone browser without downloading an app. Keep a stable internet connection and an updated browser for the best experience. The screen layout adjusts automatically to fit your mobile device.
Betting limits for table games at lq77 vary by game. They generally start low so new players can play comfortably, and high-limit tables are also available for experienced players. You can see the minimum and maximum limits for each table directly in the game lobby after logging in.
How to Deposit
lq77 currently offers five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank). The minimum deposit is ৳500 for all methods. Choose whichever is most convenient for you.
Log in to your lq77 account and go to the Cashier or Deposit menu. Select bKash, enter the amount (minimum ৳500), and send money to the bKash number provided on the site. Fill in the transaction ID and amount on the deposit form and submit — your balance will be credited shortly after.
Yes, the Nagad process is almost the same. Go to the Cashier, select Nagad, send the amount to the designated Nagad number on the site, and enter your Nagad transaction number in the form. Once verified, the funds will be added to your gaming balance. If you run into any issues, reach out via live chat.
The minimum deposit at lq77 is ৳500 for all methods. This applies to bKash, Nagad, Rocket, Upay, and bank transfer alike. Deposits below ৳500 will not be accepted and the transaction will not be processed.
Support Questions
lq77 customer support is active 24 hours a day, 7 days a week. Day or night, Eid holiday or weekly day off — you can get help at any time. So if something comes up while you're playing, don't hesitate to reach out.
Yes, lq77's support team assists in Bengali and English both. Bangladeshi players who write entirely in Bengali will receive clear and prompt replies. Don't hesitate over language — just write in Bengali and share your issue directly.
lq77 has two support channels. The first is live chat — direct and instant from within the site. The second is email: [email protected] — best for detailed issues or sending documents. Use live chat for urgent matters and email for detailed complaints.
To get a faster resolution, have a few things ready in advance: the username or email registered on your account, the approximate time the issue occurred, the transaction ID if it's a payment-related issue, and a screenshot if possible. Having these on hand helps the support team resolve issues much more quickly.
The clearer you describe the issue in your email, the faster the resolution will be. Write the type of problem, when it happened, which page or game you were on, and what steps you had already taken. Attaching relevant screenshots helps even more. Email address: [email protected]
Withdrawal Questions
Yes, to withdraw at lq77 you must request the funds to a mobile banking wallet or bank account registered in your own name. Sending directly to a third party's account is not possible. This is done for security and fraud prevention, ensuring your money stays protected.
lq77's withdrawal process runs at all times — day or night, holiday or workday. Funds typically reach your wallet within 30 minutes to 3 hours after the request is submitted. Bank transfers may take a bit longer due to the bank's own processing time.
lq77's welcome bonus has a 25x wagering requirement, calculated only on the bonus amount. For example: if you receive a ৳2,000 bonus, you can withdraw the bonus winnings after placing ৳50,000 in bets. Once that requirement is met, submit a withdrawal request in the normal way. The minimum withdrawal is ৳800.
"Pending" means your request has been successfully submitted and is being processed. It is normally completed within 30 minutes to 3 hours. If more time than that has passed, contact live chat with your transaction ID. Do not try to cancel the request yourself after submitting it.
The minimum withdrawal at lq77 is ৳800. Withdrawal requests below this amount are not accepted. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before requesting a withdrawal, make sure your balance is ৳800 or more.
The same methods available for deposits are also available for withdrawals: bKash, Nagad, Rocket, Upay and bank transfer. It is easiest to withdraw using the same method you deposited with, but other methods can also be used — the account must be registered in your own name.
Still have questions?
Our support team is with you 24/7 — in Bengali or English, any time.
Live Chat
Instant, from within the site
Email Support