lq77's Privacy Policy — Your Data Is Our Responsibility

lq77 ("we", "us", or "the platform") is a trusted online betting and casino service operating for users in Bangladesh. This Privacy Policy ("Policy") clearly describes how your personal information is collected, processed, stored, and protected when you access or use our website lq77.lat.

Please read this policy carefully. By continuing to use our services, you are considered to have accepted the terms of this policy. If you have any questions or concerns, please contact our support team.

lq77 places the highest importance on user privacy. We protect your information through SSL encryption and modern security technology, and we never sell or transfer it to any third party without permission.

lq77 collects various types of information to operate its services properly and to improve your experience. The categories of information collected are described in detail below:

2.1 Information You Provide Directly

Information you provide yourself during account registration, transactions, or when contacting support:

• Full name and date of birth (for age verification — service is available only to those aged 21 or above)
• Email address and contact information
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account information)
• National ID card or other identity documents (if required for identity verification)
• Any information provided through support tickets or chat

2.2 Automatically Collected Information

Certain technical information is collected automatically when you visit the lq77 platform:

• IP address and device type
• Browser type and version
• Operating system information
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as transaction confirmation details from payment processors (e.g. bKash, Nagad). This information is used solely to confirm your service.

lq77 uses your information only for specific, lawful, and transparent purposes. The main purposes for which we use your information are outlined below:

3.1 Service Operation & Improvement

• Creating and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and rewards
• Personalising your gaming experience
• Identifying and resolving technical issues on the platform

3.2 Security & Fraud Prevention

• Detecting suspicious transactions or account activity
• Verifying identity to ensure account security
• Preventing abuse through the creation of multiple accounts
• Enforcing responsible gaming policies

3.3 Legal Compliance

We may be required to retain or disclose certain information in order to comply with applicable laws, regulations, or authority directives. In such cases, we disclose only the minimum information necessary.

3.4 Communication & Customer Service

• Responding to your support requests
• Sending important service-related notifications
• Informing you about promotional offers where you have given your consent

lq77 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances and in strict compliance with security rules:

4.1 Service Provider Partners

Information necessary for service operation may be shared with payment processors (bKash, Nagad, Rocket, Upay, banks), game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe), and technology service providers. All such partners are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

Relevant information may be disclosed in response to court orders, legitimate requests from investigative authorities, or legal obligations. In such cases, we will endeavour to notify you as far as possible, unless prohibited by law.

4.3 Business Restructuring

User information may be transferred in the event of a merger, acquisition, or business restructuring. However, the new authority will also be obligated to comply with privacy standards equivalent to this policy.

4.4 With Your Consent

For any purpose of sharing information other than those stated above, we will always obtain your explicit consent.

Cookies and similar tracking technologies are used on the lq77 website. These help improve your browsing experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, perform security checks, and save user preferences. Disabling these cookies may cause the platform to not function correctly.

5.2 Analytical Cookies

These cookies help us understand how users interact with the site. By collecting information on pages visited, session duration, and navigation patterns, we improve the quality of our service. This information is generally anonymous.

5.3 Cookie Controls

Cookies can be controlled or deleted through your browser settings. Please note that disabling essential cookies may cause some features of lq77 to not work correctly.

lq77 employs industry-standard technical and administrative measures to protect your personal information. The key components of our security framework are described below:

6.1 Technical Security

• All data transmissions are secured by SSL/TLS encryption
• Sensitive information (such as payment details) is stored in encrypted form
• Firewall and intrusion detection systems are active
• Regular security audits and vulnerability assessments are conducted

6.2 Administrative Security

• Only authorised personnel are permitted to access personal information
• All staff involved in data processing are trained on privacy matters
• A rapid response plan is in place for data breach incidents

6.3 Data Retention Period

We retain information for as long as your account is active and for as long as necessary to provide the service. Information required to fulfil legal obligations, resolve disputes, or enforce agreements may be retained for a longer period. When no longer needed, information is securely deleted.

Important: No transmission of information over the internet or electronic storage is completely secure. Despite our best efforts to protect your data, we cannot guarantee absolute security; however, lq77 always follows industry best practices.

As a user of lq77, you have several important rights over your own personal information. To exercise these rights, please contact our support team.

7.1 Right of Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of the information we have stored.

7.2 Right to Rectification

If any information we hold about you is incomplete or inaccurate, you may request that it be corrected.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, this right may be limited where legal obligations or ongoing disputes apply.

7.4 Right to Object to Processing

In some circumstances, you may object to the processing of your information, particularly where it is used for marketing purposes.

7.5 Right to Withdraw Consent

Where you have provided information on the basis of consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal.

To exercise these rights, please contact us by email at: [email protected]. We will respond within a reasonable time after verifying your request.

lq77's services are intended solely for individuals aged 21 or above. We do not knowingly collect personal information from minors. If we are informed that a minor has created an account or provided information, we will immediately close that account and delete the associated information.

If you believe a minor has registered on lq77, please contact us.

lq77 may review and update this Privacy Policy from time to time. This policy may be revised due to changes in the nature of the service, new legal requirements, or technological developments.

If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email address
• May display a special notice on the platform

Continued use of the service after any changes means you are considered to have accepted the updated policy. It is therefore recommended that you review this page regularly.

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the lq77 support team:

We will try to respond to your privacy-related requests as quickly as possible. lq77 is fully committed to your trust and confidence, and treats the protection of your information as its highest priority.